Successful completion of ISO 9001:2015 Quality Management System Certification project for Rover Eagle Security Agency for Cebu and Cagayan de Oro City based operations.

Continuing the demonstration of its strong project management skills and customer oriented approach, Sterling International Consulting –  one of the largest ISO Certification consulting companies in the Philippines – today announced completion of ISO 9001:2015 QMS implementation and certification project for Rover Eagle Security Agency. The scope of the project was security services provided from Cebu and Cagayan de Oro based operations of the company.

Rover Eagle Security Services has been providing security services since 1994 in the Philippines. With a superior team having a vast experience and expertise in the security domain, decided to augment their processes and operations in line with international best practices as a part of their year 2020 target. The process began with evaluation of various ISO consulting companies that will meet business and operational requirements of Rover Eagle. After a thorough and careful evaluation, the organization decided to select Sterling International Consulting as their ISO 9001 implementation, training and consulting partner.

Sterling International Consulting initiated the project with a detailed project plan and conducted a detailed gap assessment to evaluate existing processes of the organization. Simple to use and easy to maintain documentation system that was employee friendly was created. Training to the core team of the organization was provided so that implementation of the newly developed QMS system can begin.

Ms. Asuncion A. Villanueva – lead consultant for this project and Mr. Julius P. Ramos And Ms. Kathryn Jane Aton from Rover Eagle Security Agency led the project very professionally from start to end while ensuring timely completion of all the implementation requirements.

Onsite Implementation assistance and documentation support was provided by the consulting team lead Ms. Asuncion to the operations and management team of Rover Eagle Security Agency. Ms. Asuncion worked very closely and provided her expertise for finalization of quality manual, operational standard operating procedures, forms, templates and other QMS related records.

Certification audit was performed by an IAS accredited certification body LMS Certification Ltd that has its global head quarter in the UK. During the audit, the certification body auditor performed an comprehensive audit and evaluated QMS implementation as per ISO 9001:2015 standard. Post audit, Rover Eagle Security Agency was recommended by the ISO 9001 auditor for certification audit.

Later ISO 9001:2015 certification award ceremony was organized. Lead consultant Ms. Asuncion Villanueva handed over the ISO 9001:2015 QMS certificate to the Operations Manager Mr. Julius P. Ramos.

During the certificate award event, Ms. Asuncion emphasized on using this achievement for further growth the organization. She also appreciated work done by the team and working as closely knitted unit that worked effortlessly to implement a world class management system in the organisation. She further elaborated that getting ISO 9001 certification is not an end but starting of a new journey. “Since you are ISO 9001 certified now, your customer will expect more from you and you have to work hard to fulfil their enhanced expectations” added Ms. Asuncion.

Mr. Ramos thanked the management of the organization for their support and the operations team that worked closely with him and Ms. Kathryn during the entire project execution. He was confident that this benchmark will definitely take the organization to the next level of success and enable the organisation better services to the clients.

Sterling International Consulting extends best wishes and congratulates the management team of Rover Eagle Security Agency and all the employees for this achievement and reaffirms its commitment to continue providing world class ISO consulting services to the organizations across the Philippines to help them augment their performance and productivity. For more details about this project or an enquiry for ISO 9001 certification or ISO 9001 consulting, send an email at info@iso-certification.ph for ISO certification in the Philippines.