Quality Policy

We believe our first responsibility is to the organizations that avail our consulting, training, certification services and use our software products.

We must constantly strive to improve quality of our services and products in order to gain and maintain market leadership in each of the geographical areas we operate.

Our aim is to achieve customer delight through completion of consulting assignments in time, exceptional output, addressing customers’ inquiries / queries within 24 hours and continual improvement of our business processes.

We believe very strongly that our success is determined through success of our customers and we strive very hard to make our customers successful.

We are responsible to our employees, the men and women who work with us. We must respect their dignity and recognize their merit.  They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions conducive, productive, progressive and ergonomically suitable.

Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified.

We must provide competent management and their actions must be just and ethical. We are responsible to the communities in which we work / provide services and commit to comply with all applicable compliance requirements.

We must launch new services and products in order to address the needs of changing market dynamics.

We aim and achieve excellence in everything we do.