ISO certification in Makati
Gap assessment, documentation update, training, internal audit and support through your transition audit, delivered end to end by our expert, experienced, professional and friendly local Filipino lead auditors.
Makati registered 86,370 business establishments in 2023, and most that ask Sterling about ISO certification sit inside the central business district: regional headquarters on Ayala Avenue, banks and financing companies answering to the Bangko Sentral and the SEC, shared-service centres in PEZA-registered IT buildings, and the law, accounting and consulting practices of Salcedo and Legazpi villages. The triggers are a parent company’s group certificate framework, a bank’s vendor-risk review before an outsourcing contract, or a tender that will not open without ISO 9001.
Sterling International Consulting has run its Philippine operation since 2009 from this district. The head office is in The Valero Tower on Valero Street, inside Salcedo Village, so a Makati engagement involves no travel: a Sterling lead auditor walks to the client’s floor and works through gap analysis, documentation and internal audit with the client’s staff. Sterling implements and prepares; the certificate is issued by the accredited body the client selects.
Where Makati’s demand for certification comes from
The city’s 2023 facts and figures count 4,798 banks and finance-related institutions, 44 operating PEZA-registered IT buildings, 43 embassies and 22 consulates.
| Part of Makati | What operates there | Standards typically requested |
|---|---|---|
| Ayala Avenue, Paseo de Roxas, Ayala Triangle | Regional headquarters, listed-company head offices, banks, insurers | ISO 9001, ISO/IEC 27001, ISO 22301, ISO 37001 |
| PEZA IT buildings on Ayala Avenue, Chino Roces Avenue and Pasong Tamo Extension (6750 Ayala, RCBC Plaza, 2251 IT Hub) | BPO, knowledge-process and shared-service operations | ISO/IEC 27001, ISO 27701, SOC 2, PCI DSS; see the BPO and shared-services guide |
| Salcedo and Legazpi villages | Law firms, audit and accounting practices, consultancies | ISO 9001, ISO/IEC 27001, Data Privacy Act compliance |
| Chino Roces Avenue south of EDSA (Magallanes, SLEX frontage) | Light industry, car dealerships, factory outlets | ISO 9001, ISO 14001, ISO 45001 |
| Legazpi Village medical district | Makati Medical Center (JCI-accredited, more than 600 beds), clinics, laboratories | ISO 9001, ISO 15189, ISO/IEC 27001 for patient data |
Sector guidance: banking and financial services, BPO and IT, legal services and accounting and auditing.
Regulators, buyers and tenders with Makati addresses
The Securities and Exchange Commission’s head office is at 7907 Makati Avenue in Barangay Bel-Air; it supervises corporations, capital markets and financing and lending companies, whose funders ask for ISO/IEC 27001 and ISO 9001. Banks work under BSP Circular No. 982 of 2017, the Enhanced Guidelines on Information Security Management, which requires an information security risk-management framework; ISO/IEC 27001 is the usual way to show it to examiners, and banks push the same expectation down to their Makati-based vendors.
The Philippine Stock Exchange left Ayala Avenue for Bonifacio Global City in 2018, but listed companies and fund managers still keep head offices here. The city government publishes invitations to bid and bid results on its portal under the New Government Procurement Act (Republic Act 12009), whose implementing rules were published in February 2025. Suppliers to the city or national agencies should read the government agencies guide; contractors building CBD towers, the DPWH contractors guide.
How a certification audit runs in the Makati CBD
Certification bodies accredited by UKAS, ANAB, JAS-ANZ or DAkkS, or by the Philippine Accreditation Bureau, serve Makati from Metro Manila offices, and two of them list Makati addresses on their own websites: SGS Philippines at 2229 Chino Roces Avenue and TÜV Rheinland Philippines at 2291 Chino Roces Avenue, Magallanes. Sterling works with whichever accredited body the client appoints.
Where a tower requires visitor pre-registration, auditor names go to reception a day ahead, and on multi-tenant floors the auditor tests physical-access evidence at the client’s own door, not the lobby. Most Makati clients are head offices with branches, so the audit is a multi-site sample: the head office is visited every cycle, branches are sampled, and sampled-branch records are often reviewed by screen-sharing.
Sterling’s delivery from Salcedo Village
Salcedo Village is bounded by Gil Puyat Avenue, Ayala Avenue, Paseo de Roxas and Makati Avenue, with walkways to the Ayala Avenue towers and the MRT-3 Ayala and Buendia stations. A Sterling consultant reaches a CBD client on foot and Rockwell, Century City, Circuit Makati or Chino Roces Avenue by a short taxi ride, so Makati engagements run mostly on site.
The engagement follows the Sterling OS™ delivery system: Design™ is guided, for a company whose compliance officer will own the system with Sterling’s coaching; Drive™ is fully managed, with Sterling’s team drafting, training and auditing while the client’s managers approve; Sustain™ keeps internal audits, management reviews and surveillance preparation on schedule afterwards. Makati hosts the public 40-hour lead auditor and internal auditor courses (five days), and the same course can be held in-house; dates are on the training courses page.
The local contact route is the Makati head office, led by Mark Santos, Lead Auditor, Lead Implementer and Trainer, at Suite C, 8th Floor, The Valero Tower, 122 Valero Street in Salcedo Village, Barangay Bel-Air, Makati City 1227; phone +63 977 815 1204 (mobile) and +63 2 7624 7648 (landline); email info@iso-certification.ph. To start, Book a comprehensive gap analysis via +63 977 815 1204 or take the free online ISO 9001:2026 gap check.
ISO 9001:2026 and ISO 14001:2026 for Makati organisations
ISO 9001:2026 is the sixth edition; its publication date is 16 September 2026 and the period for transitioning ISO 9001:2015 certificates ends on 30 September 2029. For ISO 14001:2026 the dates are 15 April 2026 and 30 April 2029. Details: ISO 9001:2026 hub, ISO 14001:2026 hub.
Shared-service centres and professional firms will be asked for evidence of quality culture and ethical behaviour under the ISO 9001:2026 standard, usually a code of conduct, a whistle-blowing channel and shift-level quality reviews that exist already and need linking to the system. Building operators holding ISO 14001 will need to show that climate-related risks to a high-rise portfolio have been considered. The free ISO 14001:2026 gap check and the gap-analysis tools for 20 standards show where a system stands before any consultant is engaged.
What moves cost and timeline in Makati
Effort here is driven by headcount in scope, the number of sites, including provincial branches, the number of standards combined into one system, the maturity of what already exists (a subsidiary of a certified parent often has group procedures to localise) and the audit days quoted by the certification body. Travel time is negligible. The cost guide and the ISO 9001:2026 transition cost page walk through each factor.
Evidence rather than claims
The signed client feedback wall shows who has written about the team, and the case studies and sector results describe engagements by industry and outcome. Since 2002 the group has completed 8,100+ client engagements in 60+ countries, delivered in the Philippines by local Filipino lead auditors. Book a comprehensive gap analysis, mobile +63 977 815 1204 or landline +63 2 7624 7648; the first meeting is held at your Makati office.
Your people trained wherever they work. Whether your teams sit in one head office or across sites with no classroom at all, Sterling Academy trains every person working under your control online, with a final exam and a numbered Certificate of Completion, verifiable online. Sterling consulting clients benefit from preferential course access and special pricing through their Sterling consultant, including complimentary awareness training for the standards you are implementing, as part of your engagement. Every Sterling engagement is end to end: consulting to certification, Effivity software, live training, e-learning and Sustain™ after certification.
How ISO and GRC certification fits the Sterling system
Sterling delivers ISO and GRC certification through Sterling OS™ — our delivery operating system: Design™ (guided) or Drive™ (fully managed), then Sustain™, Automate™ and Revise™. It connects into the Sterling Business Excellence Framework™, one integrated system across quality, environment, safety, energy and continuity. Not sure which standard is right for you? Use our free Select the Standard™ tool, or request a free gap analysis.
Certified to ISO 9001:2015? Take the free ten-minute ISO 9001:2026 gap check, then let a local Sterling lead auditor turn your result into your transition plan.
What clients say about working with Sterling
Our proof is our clients. Read verbatim feedback from organisations Sterling has taken through ISO and GRC programmes across the Philippines and beyond — named signatories, real letters.
Frequently asked questions about ISO certification in Makati
Does PEZA registration of our Ayala Avenue building change the certification scope? No. PEZA registration governs incentives and locator reporting, not the management-system scope. The certificate covers the processes and floors you define, and the auditor checks that the physical-security boundary matches that definition. Building-management controls support your case but do not replace your own.
Which standard do funders expect from an SEC-supervised lending company in Makati? Most often ISO/IEC 27001, because it demonstrates the information-security controls that partner banks themselves must maintain under BSP Circular 982. ISO 9001 is added when the funder also wants evidence of complaint handling and process control; both can be certified in one audit cycle.
Where does Sterling work from for Makati engagements? From the head office in The Valero Tower in Salcedo Village, so CBD clients are reached on foot and the rest of the city by a short taxi ride. Fees depend on scope, sites and standards, and the on-site share of the work is higher here than anywhere else Sterling serves.
How is a head office in Makati with branches in the provinces audited? The certification body treats it as a multi-site scope: the Makati head office is visited every year, branches are sampled by a published rule, and sampled-branch records are often reviewed by screen-sharing. Sterling briefs the sampled branches in advance so their people and records are ready.
Which certification bodies have offices in Makati? SGS Philippines lists an office and laboratory at 2229 Chino Roces Avenue, and TÜV Rheinland Philippines is at 2291 Chino Roces Avenue in Magallanes. Other accredited bodies audit Makati from elsewhere in Metro Manila; Sterling prepares you for whichever you choose.
Can lead auditor training be held at our Makati office? Yes. Sterling’s internal auditor and lead auditor training (five days, 40 hours) is offered as a public course in Makati and as an in-house course at the client’s premises, using the client’s own procedures as case material so that trained auditors leave with a first internal audit planned.
Read next
Neighbours: ISO certification in Manila and Metro Manila, ISO certification in Taguig and Bonifacio Global City, ISO certification in Mandaluyong and ISO certification in Pasig. Hubs: ISO 9001, ISO/IEC 27001, ISO 14001, ISO 45001 and the ISO 9001:2026 transition hub.
Sources
- Makati City Basic Facts and Figures 2023, City Government of Makati, https://www.makati.gov.ph/assets/uploads/staticmenu/docs/1720150266681.pdf
- Bids and Awards, Makati Web Portal, https://www.makati.gov.ph/content/bids-and-awards
- Makati Central Business District, Wikipedia, https://en.wikipedia.org/wiki/Makati_Central_Business_District
- Makati, Wikipedia (PSE relocation 2018), https://en.wikipedia.org/wiki/Makati
- Your Neighborhood Guide to Salcedo Village, ZipMatch, https://www.zipmatch.com/blog/neighborhood-guide-salcedo-village-makati/
- Chino Roces Avenue, Wikipedia, https://en.wikipedia.org/wiki/Chino_Roces_Avenue
- PEZA-accredited office buildings in Makati (10 April 2026), Easy Property Match, citing PEZA, https://easypropertymatch.com/peza-accredited-office-buildings-in-makati-as-of-june-30-2024/articles/4081/
- Securities and Exchange Commission (Philippines), Wikipedia, https://en.wikipedia.org/wiki/Securities_and_Exchange_Commission_(Philippines)
- Enhanced Guidelines on Information Security Management, BSP Circular No. 982 s. 2017, ADB Law and Policy Reform Program, https://lpr.adb.org/resource/enhanced-guidelines-information-security-management-bangko-sentral-ng-pilipinas-circular
- Makati Medical Center, Wikipedia, https://en.wikipedia.org/wiki/Makati_Medical_Center
- MakatiMed earns Philippines’ first JCI 8th Edition accreditation, Makati Medical Center, 2025, https://www.makatimed.net.ph/news/makati-medical-center-earns-philippines-first-jci-8th-edition-accreditation/
- SGS Philippines, Makati, 2229 Chino Roces Avenue, SGS office directory, https://www.sgs.com/en/office-directory/sgs-philippines-makati-2229-chino-laboratory
- TÜV Rheinland Philippines, Inc., location finder, TÜV Rheinland, https://www.tuv.com/world/en/locationfinder/location-detail-page_44735.html
- Republic Act No. 12009 (New Government Procurement Act), Lawphil, https://lawphil.net/statutes/repacts/ra2024/ra_12009_2024.html
- IRR of New Gov’t Procurement Act Now Published, Department of Budget and Management, February 2025, https://www.dbm.gov.ph/index.php/management-2/3212-irr-of-new-govt-procurement-act-now-published