ISO 20000 IT Service Management Certification in Philippines

Get ISO 20000 certification in Philippines- Enhance your service delivery with the best SMS Standard in Manila & Cebu

Have you created an IT department for your company to fulfill your business needs? Are you providing services as a part of your service agreement or outsourcing agreement with your customer? To prove the effectiveness of the services and to ensure the services provided by your organization meets the customers’ expectations, you need to you plan, document, implement and certify your business operations with ISO/IEC 20000-1:2018 standard. We provide ISO 20000 certification and consulting services in the Philippines for the service management system. We have a team of consultants, trainers, auditors and implementation experts to help you achieve ISO 20000 certification in the Philippines.

Parts of ISO 20000 certification

There are five parts, related to ISO 20000. Parts 1 outlines service management system requirements. Thus, we will guide you to know the way to implement ITSM. Now, Part 2 is about the processes, related to service management. Part 3 presents you with important information to write a scope for SMS. Then, Part 4 is for developing a model for process assessment.

What to do for documentation

For ISO 20000 IT service management certification in Philippines, there is a need of documentation. Your documentation has to align with ISO 20000 standard. You may not find any rule for structuring your documents. However, our ISO 20000 IT service management certification consultants in Philippines will help you in producing the essential documents. There is also a toolkit, related toISO 20000.

Why ISO 20000 is important to you

  • Provides you with a competitive advantage by confirming your quality service and reliability
  • Helps you to access the target markets, like other public sector companies
  • Ensure that you will fulfill the service requirements of your clients
  • Enforces effectiveness and persistent improvement, as your service providers will get a chance to review and measure the service management process
  • Reduced response time
  • Mitigate the risk of incidents

Our consultancy services also offer ISO 20000 IT service management certification training in the Philippines. The comprehensive training course will help you to know about SMS. Moreover, you will know how your business will get benefit from this system. Anyone, having interest in the Service Management System, can choose our training program. The major reason behind this training course is to enable you in learning the methods, techniques and processes to implement SMS.

How much time it takes to accomplish the certification process

The size and type of your organization can cause a variation to the time, needed to your business to ISO 20000 standards. While you are ISO 9001 certified company, it would be easier to get ISO 20000 certification. However, to simplify the process for any organization, you may hire our ISO 20000 IT service management certification consultant in Philippines. We know about every step to get the certificate.

ISO 20000 certification in the Philippines is an international standard for Service Management System that provides robust IT processes, helps an organization mitigate internal and external IT risks, enhance profitability, improve customer satisfaction, standardize IT operations, minimize IT Service Quality related deviations and helps an organization achieve continual improvement of their IT  operations.

As per Wikipedia & available research data, ISO 20000 certification in Philippines is known to help organizations in Philippines to improve the effectiveness of the Service Management System, profitability, business performance and better success with the sustainability of SMS in the Philippines.  ISO 20000 focuses on the integration and implementation of IT service management processes with business needs and international best practice. It provides a strong framework for service improvement and enhancing reputation and perception. Demonstrate your commitment for a world class Service Management System in Philippines with ISO 20000 certification in Philippines. We provide ISO 20000 certification services in Manila and ISO 20000 consulting services in Cebu.

You may also hire our consultants to renew your certificate. It will maintain the certification standard of your business.

How can we help you?

Contact us at the ISO Consulting & ISO Certification nearest to you in the Philippines to submit an enquiry and get ISO Certified.

It is with great pleasure to confirm the successful completion of the ISO 9001, ISO 14001, and ISO 45001
Certification of 5GS Security Inc. with extraordinary consulting support from Sterling International Consulting. We are truly satisfied with the quality of service of Sterling International Consulting and we highly recommend them to others looking for ISO QHSE implementation, training and consulting services.
who are looking for a reliable and effective partner for their ISO Certification needs.

Concepcion Roxas
Chief People and Culture OfficerChief People and Culture Officer, 5 G Security Services (5GS)

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